FAQ

We ship from France, prices are in Euro €

⚠️ ABOUT USA ORDERS!! ⚠️

Shipping from France to the USA is complicated at the moment. Currently, the only merch we're able to ship over there is paper merch (stickers, prints). 

For non-paper merch you can make an order on our ArtistStore shops instead! 
hinikyuu ✧ Khaleth 
Or our ACG Goods shops!
hinikyuu ✧ Khaleth

If you'd like, you could also work with a proxy to get your package.
If you do have any questions please let us know~ 



✧ Do you ship internationally?
Yes, tariffs may be added depending on where you live. It is outside of our will, but we apologize about that.
Note - By default, shipping with tracking will appear first, but you can choose a cheaper option without tracking!
Fees, such as tax, might be charged upon reception of your order depending on your country's legislation.


✧ Can I get a refund if i change my mind?
Once you place an order, we will not be able to give you a refund, so please shop carefully.
There is only one exception for now and it is as follows:


✧ Can I cancel my pre-order?
If your order has not been shipped yet, we might be able to give you a full refund.
Contact us via email to inquire about it.


✧ When will the next shop update be?
We update the shop about every two weeks, so do not hesitate to check it out regularly~


✧ What are your socials?
hinikyuu's instagram
hinikyuu's tiktok
hinikyuu's twitter

Khaleth's instagram
Khaleth's Bluesky
Khaleth's tiktok

15 euro frerot